Shipping Policy

Shadow Born partners with major international shipping companies like FedEx, SF Express, DHL, UPS, and EMS, which work with local couriers to deliver orders directly to your door. We offer flat-rate worldwide shipping.

You will be charged when you place your order. All payments are subject to verification and approval before shipping and may take several days to process. To help prevent credit card fraud, orders with incorrect billing information or those requiring additional verification may be delayed or canceled.

Shipping Process

We require approximately 2–5 business days on average to fulfill your order and transport it to our carrier's sorting facility. Some items may take longer, especially around major holidays (up to 10 days), or if your order includes popular items experiencing stock availability issues.

Once your order has begun processing through our shipping department, we are unable to make any changes, including address changes. We will only ship to the address provided at checkout.

We only ship on business days and do not ship on Saturdays, Sundays, or holidays. Once your order has shipped, you will receive a shipping confirmation email.

For orders containing multiple items, products may be shipped separately and arrive on different dates due to differences in the locations of our manufacturing partners.

Tracking

All orders are processed with tracking numbers. You will receive an email containing your tracking number when your order is dispatched to the carrier's sorting facility.

For some shipping companies, it can take several days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information available for your tracking number, please contact us at shadowborn446@gmail.com.

Deliveries

Shipping times vary by country or region. Specific delivery dates are not provided or guaranteed. The following estimates are provided for your reference:

Location	Estimated Shipping Time
United States	7–14 business days
Canada and Europe	10–14 business days
Australia and New Zealand	10–21 business days
Mexico, Central America, and South America	15–30 business days

Note: The delivery times listed above are estimates in business days and do not include our 2–5 business day processing time.

While we will do everything we can to ensure your order is delivered on time, Shadow Born cannot be held responsible for circumstances beyond our control, such as postal or customs clearance procedures, holidays, severe weather, labor disputes, protests, and other unforeseen interruptions that may cause delays beyond our original delivery estimates.

Duties, Taxes, and Other Fees

International shipments may be subject to import taxes, duties, and customs clearance fees once a shipment reaches the recipient's country. These fees are the sole responsibility of the recipient unless otherwise required by applicable law.

Shadow Born has no control over these charges and cannot predict what they may be. If a shipment is refused and returned, additional import taxes and return shipping costs may apply.

Customs policies vary widely by country. If you have questions, we recommend contacting your local customs office for more infor